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Braintree is widely used as a card processor for website shopping carts, particularly in platforms like Spree Commerce. Users have praised …
Overview
What is Braintree, a PayPal service?
Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. …
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What is Braintree, a PayPal service?
Braintree, a PayPal service Video
Payment Basics: Payments 101
Braintree, a PayPal service Integrations
Braintree, a PayPal service Competitors
Braintree, a PayPal service Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.
Reviewers rate Support Rating highest, with a score of 1.6.
The most common users of Braintree, a PayPal service are from Small Businesses (1-50 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Braintree is widely used as a card processor for website shopping carts, particularly in platforms like Spree Commerce. Users have praised its ability to seamlessly integrate with these systems, allowing for smooth and secure transactions. Moreover, Braintree serves as the primary payment provider gateway in many tech departments, enabling organizations to consolidate their payment processing into one interface with support for multiple payment methods. This has proven to be advantageous for businesses looking to streamline their operations and offer customers a range of convenient payment options.
Another key use case of Braintree is for charging customers for services through recurring monthly subscriptions. This feature allows businesses to implement custom plans and offer discounts, thereby accommodating various customer needs and boosting loyalty. Additionally, Braintree is utilized to sell gift cards with different durations, facilitating one-off payments that are charged as part of the purchase process. These use cases have helped organizations generate substantial revenue through Braintree without significant issues.
Braintree's ability to enable credit card payments without the need for PCI compliance has also been highly valued by users. This feature saves businesses time and resources by alleviating the burden of complying with rigorous security standards. Furthermore, Braintree's seamless integration with popular platforms like Freshbooks.com and Big Commerce has made it a go-to choice in various industries. Its robust functionality and reliability have empowered businesses across the board to process payments efficiently and effectively.
However, some users have reported challenges when using Braintree. Account reviews and cancellations due to fraudulent activity have been a concern for some organizations. Additionally, there have been instances of failed transactions and spam issues experienced by certain users. Despite these occasional setbacks, the majority of users have found Braintree to be a reliable solution for their payment processing needs.
Customer service support provided by Braintree has received mixed reviews from users. Some reported unhelpful and untrained support representatives in certain cases. However, it is important to note that experiences can vary, and other users may have had positive interactions with the support team. Overall, Braintree has proven to be a versatile payment processing solution used by various organizations to process payments securely and efficiently across different platforms and industries.
Clean and intuitive interface: Several users have praised Braintree for its clean and simple interface, stating that it makes the platform easy to understand and navigate. This positive feedback suggests that many reviewers appreciate the intuitive design of Braintree, which enhances their user experience.
Flexible payment intervals: Many users have mentioned the value they find in Braintree's flexible payment interval options. This feature allows businesses to receive money at various intervals that suit their needs. The ability to customize payment schedules is highly valued by these customers, as it provides them with greater control over their cash flow.
Easy implementation for developers: Numerous reviewers have highlighted how easy it is to implement Braintree for developers. They mention that the platform provides clear documentation and resources, making integration a smooth process. This positive feedback indicates that Braintree offers comprehensive support to developers, enabling them to easily integrate the platform into their systems.
Cons:
- Limited reporting features: Some users have expressed that they would like to see additional features in the front screen reporting, such as the ability to vary the time period being looked at and other simple analytics.
- Lack of API access for discount and plan creation: Several reviewers have mentioned that the lack of API access for discount and plan creation requires manual work on the web console, which can be inconvenient.
- Difficulty configuring charge details in bank statement: A number of users have found it difficult to configure charge details in the customer's bank statement, which may cause confusion or issues with reconciliation.
From the user reviews, it is recommended to consider using Stripe instead of Braintree if PayPal support is not necessary. Users find Stripe to be a better alternative for payment gateway needs. Additionally, users suggest exploring Braintree as a payment gateway solution and mention its solid platform with good API coverage, integration options, and documentation. Some users advise against using Braintree as a payment gateway and recommend looking into other services like Stripe or Recurly for recurring billing solutions. They suggest comparing Braintree with other options to evaluate the best fit. Overall, reviewers suggest considering other alternatives or evaluating specific requirements before deciding on Braintree.
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Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
June 25, 2018
Provides a lot of features without extra charges. Always reliable and does a solid job.
Our entire organization uses Braintree to process credit card payments from our clients. Particularly the monthly auto-pay clients. Braintree automatically bills them every month and has quite a few subscription options for different kinds of packages, timelines, and discounts you may offer subscribers. We are also able to manually key in transactions which is helpful because we have clients who prefer to pay over the phone. We work with clients across the country and internationally as well so an in-office card reader isn't ideal.
- Low rates on their credit card processing fees
- No monthly payment to use them.
- Recurring payments is one of their most important features
- Has integration options with many online shopping carts
- The backend is basic and not user friendly for most users
- They used to offer no processing fees for your first year before Paypal bought them
- It is developer focused. So the average person may have trouble setting it up or using it
- Simplified billing so we spend less time on it
- Saved $20 a month or more when compared to alternatives that have a monthly charge.
- It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Paypal's Business plan has a monthly charge in addition to the per transaction charges if you'd like to use recurring billing. Braintree gives you recurring billing options without the monthly charge and automatically sends a transaction receipt to the client each month. Once it is set up it is completely hands off which saves a lot of time.
Bank of America merchant products. They charge extra for setups that include manually entered credit cards. They also have high start up costs that would take a while to pay for themselves due since we don't process enough transactions to make it worthwhile.
Braintree is used across the whole organization to process all the payments on our platform.
- Control panel
- Integration API
- No fees before you get a lot of MRR
- Automatic notifications when a transaction fails
- More easy to use API
- Accept as a default American Express cards
- More MRR for using it thanks to the easy to use process on payment
- Increase on happiness of the employese that do the payments
- Problems with cancellations more easy to do handle
- PayPal Payments and Stripe
We use Braintree because we got recommended by another user, it has no fees at the beginning and it's very well documented.
April 14, 2016
Braintree grow your startup and start getting the money today. It’s as easy to implement as Paypal and cool as Stripe!
We have a fremium business and Braintree, helps to run the payment method. We started with Paypal, and then Braintree was acquired by Paypal. Then it was very easy for us to accept card payments for all over the world with the trust of Paypal. We love how easy is to implement
- Web implementation is easy.
- Good price.
- It's connected with PayPal.
- Braintree does not accept American Express.
- They do not have a simple promotional code. With PayPal, any salesman, could do a special discount and implement it. With Braintree it's difficult to create new plans.
- Create buttons and add them in the emails.
- American Express, not being integrated made us lose some sales.
- Thanks to Braintree we did not have to pay to banks to open a Internet account. Super good super fast.
- You need to be a programer to implement Braintree.
- PayPal Payments, PayPal and Stripe
The price and quality has been a part of why we chose Braintree as our main payment method. We started with PayPal but as the business was growing, we needed a system that was easy to implement to get paid by cards. We looked into Stripe, but it was more difficult to implement, and had a higher starting cost.